About Advance ITSM Limited
Our company: An Experienced Leader in ITIL® Certification Training & Service Management Consulting
Advance ITSM was founded by its directors in 2009 and is a fully ISEB accredited training organisation who specialises in the delivery of IT Service Management (ITSM) training, ITIL®, and consulting. Our dedication to these core competencies allow us to provide the highest quality service at the best value for money. We act as a trusted, independent advisor, helping organisations to manage the cost and maximise the value of its information technology.
We offer high quality materials with our own highly experienced and committed consultants who will support you before, during and after your event. Our course pass rates are 96% across all our courses - However, we prefer to focus on giving the customer true value and all that goes with that experience from beginning to end.
Advance ITSM offers unbiased, practical and highly professional services that address the complete IT service, IT process and IT technology lifecycle including:
- ITSM Maturity Assessments
- Governance Re-engineering
- ITSM Gap Analyses
- ITSM Roadmap and Process Design
- ITSM Implementation Workshops
- ITSM Certification Training
- ITSM Executive Training
- ITSM Interim & Project Management
- ITSM Coaching and Mentoring Services
We offer training anywhere there is a need!
Advance ITSM is particularly well known across EMEA and has recently delivered training and consultancy in UK, Netherlands, Romania, Egypt, Norway, France, Italy, Turkey, Denmark, Germany, Slovenia. Our rapid expansion has also seen Advance ITSM delivering engagements further afield including Singapore, Hong Kong and North America. This we hope to continue in 2012.
Our Vision: To be a one-stop shop for all your IT Service Management (ITSM) needs and to be recognised within the industry as the Leader in ITSM Training & Consultancy.
Our aim is to provide a one-stop shop for all our customers, working with YOUR people on YOUR customised training at YOUR preferred location. At Advance ITSM we see Education as being more than just training courses and pass rates. We believe that the education should be enhanced by a more thorough understanding of the subject matter, sharing knowledge and real-life experience. This covers ITIL®, ISO/IEC 20000, PRINCE 2® and COBIT®.
All our trainers are experienced, practising consultants with a proven track record in the management and delivery of IT services, to ensure that you are told the basics, given real-life examples and involved in assignments that ensure the subject matter is understood.
Tailored Solution: Our aim is to understand both your values and the needs of your business. Our Professional Consultants work with you to develop the most effective program for your organisation. Whether it's a single place on an accredited public schedule, or a bespoke non-examination course we have the solution.