Advance ITSM

Leaders in Training and Consultancy

JIGSAW - same course, shorter bursts

Why not try our brand new Jigsaw courses. Same course, same standard of learning, spread out over more days.

These courses are perfect for those who don't have has much time in the day to dedicate to learning. We can offer courses tailored to your schedule, for example, attend a morning course on Monday, and an afternoon course on Tuesday.

Don't worry, you'll be working with the same tutors and cover all the same material as the standard courses, and the exam is included as always!

Part 1 - Foundation Understanding

We run through the course outline and start on the first set of modules to cover the core concepts of the course.

This part of the course is typically the first day of your course, but this can vary between courses.

Part 2 - Building Understanding

Over 2-3 days will build your knowledge around the core understanding from part 1.

This part of the course typically runs for 3-4 days as is where the bulk of the understanding will be done. The course sessions are shorer so we make sure to take great care to make sure everything is sinking in while mainting a pace comfortable for you.

Part 3 - Review & Assessment

Part 3 is where we assess your understanding and cover any questions you may have around the overall course, as well as doing some exam preparation.

We want to make sure you have gained the most from the Jigsaw course, so we have a built in assessment period where we make sure everything has sunk in. This also works as exam preparation which is included in part 4

Part 4 - The Exam

We'll make sure your ready to get your exam booked. The exam price is included in the cost of the course

ITIL® 4 Courses

Take a look at our range of ITIL® 4 courses.
Book now while places last!

See ITIL® 4 Courses

New ITIL 4 courses added weekly

Work 9-5? Our nightschool courses are for you

Do you work a 9-5 job and don't have time for personal development. Our online nightschool courses run between 6pm and 9pm, with a range of courses avaialble.

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Advance ITSM Ltd is a UK based training provider offering courses online and onsite across the world. We are accredited with Axelos, PeopleCert, Exin and BCS. We deliver a range of subjects using our inhouse trainers, who have a wealth of experience and in-depth knowledge of their chosen subjects, having worked in the industry for significant length of time.

We also deliver VeriSM, Agile, SaHAM, SIAM, ISO20000 and Cloud Computing. We can deliver either on site or through our online Virtual Classroom Environment, which is run with a live trainer there to answer those questions as they arise. We also offer a twilight and weekend delivery courses run in various time zones. We have a long track record of delivering a quality product with outstanding pass rates.

Our aim is to deliver exceptional training, whether you are just an individual, a small business or a global organisation looking to transform, we have a solution for you.

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Cloud Computing


Who are we?

Advance ITSM is a specialist provider of ITIL® Training, ITIL® Certifications and IT Service Management Consultancy.

Virtual Classroom Environment

Advance ITSM can deliver all your training needs from the comfort of your home or office.

Participants can interact using networking features and instant messaging with the lecturer who is teaching you. Our online system allows allows the user to access the training sessions via smart phone or tablet as well as a PC, so no excuse for missing that all-important bit of information.

The benefits of VCE
  • Reduce cost per attendee
  • Increase productivity by reducing time away from desk
  • Energise audiences through online engagement
  • Exams taken online
  • Include everyone to increase overall proficiency
  • Remote offices can be included in the global online training classroom
  • Can be for one person to a max of 10

Exam Providers

Certified partners with the follow exam providers

Our Focus

2023 was a very busy year for us and it seems 2024 is showing all the signs of exceeding last years targets. Our main core business is providing onsite and On-line IT service management training across the whole of the UK, EMEA and this year we have expanded to now cover NAMER and APAC countries.

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Get a free quote for onsite or online training now.