ITIL®4 Managing Professional - Create, Deliver and Support
Duration
3 Days
Location
Classroom/Online
Pre-requisites
ITIL v4 Foundation
Exam
Exam Included
Overview
This module covers the 'core' service management activities and expands the current scope of ITIL to cover the 'creation' of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.