ITIL®4 Managing Professional - Direct Plan and Improve
Duration
3 Days
Location
Classroom/Online
Pre-requisites
ITIL v4 Foundation
Exam
Exam Included
Overview
This module provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction.
The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage.